Customer Service

It is the policy of CTI to provide quality products and services that meet or exceed customer needs and expectations. Our experienced personnel work hard to supply the right product at the right price at the right time. Our large number of satisfied customers is an excellent indication of our success.

However, sometimes a product does not immediately meet our customer's expectation. When this happens, for whatever reason, please know that we have a range of experience and options with which we can address the situation. Our goal is to build on-going relationships and become your supplier-of-choice

If you have any concern or question about CTI or Arrow Material Handling products or services, please contact Customer Service at 913-495-4803 ext. 383 or by email. We will address any concern, answer any question and help you achieve satisfaction.